FAQs

Q1: Is Cash on Delivery available?
A1: Yes! We offer COD across Pakistan for your convenience.

Q2: How long does delivery take?
A2: Orders usually arrive within 2-5 working days.

Q3: Can I return opened skincare products?
A3: No, for hygiene and safety reasons, opened skincare products are not eligible for return.

Q4: What should I do if I receive a damaged product?
A4: Contact us immediately via WhatsApp 📞 03064143499 and we'll arrange a free replacement.

Q5: How will I get my refund?
A5: Refunds are processed within 5-7 working days via bank transfer or Easypaisa after item inspection.